How can I contact OBJECTUU?
The fastest way to reach is contacting us via Facebook Messenger at https://www.facebook.com/openuu
Drop us an email at firstname.lastname@example.org.
How long will it take to receive my order?
Once you have placed your order, please allow 3-5 business days for your order to be processed. Some products are made-to-order, which have longer 4-8 weeks production time plus shipping. Please review product description.
When your order is shipped, your parcel will take up to 30 days to arrive for most US orders. International orders may take slightly longer to arrive.
Payments & Refunds:
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Do I need to have a Paypal account to make payment?
No, it is not necessary to have a paypal account to make your payment.
Why do I get redirected to only Paypal website to make payment?
After you click complete order, you will be redirected to Paypal where you can do a Paypal Guest Checkout, when you click "Pay with Debit or Credit Card" below.
With this, you do not need to create a Paypal account, and the payment will be deducted from your credit card.
Paypal is just a host platform for our payment system. They do not withhold any of your information when you use the Guest Checkout.
If you have any other questions regarding the payment methods, or face any difficulty during payment, feel free to drop us a message on Facebook or email us at email@example.com and we will assist you as quickly as possible!
Do you offer a refund? What qualifies for a refund?
We do not offer refunds. We only offer replacements for damaged, defective goods, or missing parcels.
Should you require a replacement, drop us an email at firstname.lastname@example.org with an attached image of the damaged product (if applicable) and your order number, and we will be in touch with you as soon as possible.
Why haven't I received my replacement?
Your replacement request may take some time before it is fully processed, and shipped out.
Please contact us again at email@example.com.
Orders & Shipping:
Do you offer free shipping?
Yes! All orders above USD $60 will be entitled to Free Shipping.
Which countries do you ship to?
We ship to U.S., Hong Kong, and Taiwan!
Dimension, Sizing & Specifications
Each product has their own unique specifications that can be found in the product description.